Monday 25 August 2014

Corporate Document Scanning: Making Paperwork Evaporate

By Loris F. Anders


Transactions and other business processes require a paper trail. This is part of the law, and is also necessary for bookkeeping or tax purposes. In the past, this would have entailed the use and disposal of vast amounts of paper. However, the modern trend is to optimize office performance through the use of corporate document scanning, electronic document archiving and document cloud solutions.

Paperless office methods make running the office more efficient. It is possible to lose or mistakenly throw away hard copies of documents. This does not happen to computer files or back-up disks. Working with and transmitting paperwork on the internet takes less time than relying on paper copies. Electronic documentation is also of a higher standard because copies on screen haven't been distorted by a faulty printer.

The document cloud concept is based on websites that make storage space available to their subscribers. The latter's files are then stored on the site, and not on their physical premises. This is a safer method of backing up records than physical paper or disks, since the cloud archives cannot ordinarily be stolen, harmed or lost. A basic technique of backing up files in this way is to e-mail them to a specially created e-mail address.

The integrity of business documents is highly important. Documentation concerning legal matters is not allowed to have any errors or omissions and must be entirely legible. This may be hard to ensure if printers or fax machines are involved. Making a positive impression on clients is also about presenting them with high quality paperwork, so electronic systems are useful in that regard.

Another area of administration that has an effect on the experience of customers is record-keeping. Customers become aggravated if their records are not available or are not in good order. However, this is a frequent experience in paper-based operations. Electronic archives, on the other hand, may retain tens of thousands of records, yet they can be logged into and analysed in mere seconds. They do not require entire rooms for their storage, either. It is part of a sound corporate image to handle the administrative questions raised by customers fast and in a comprehensive fashion.

The expense of a paper-based operation is partially eliminated by the introduction of paperless office techniques. Expenditure on stationery is reduced or almost entirely absent. Electronic systems also give workers more options in the processing and design of documentation, leading to easier branding and a more professional customer experience.

Companies should try to assess whether a paperless office is a better option for them. It enables staff to use less time to process papers and correspondence, and customers have a more satisfactory experience. Contemporary business practice is increasingly paperless, so it may be necessary to utilize this approach in order to stay up-to-date with other operators in the industry.




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