Wednesday, 20 March 2013

Why You Should Upgrade Your Company Phone System

By Rodger Larsen


Present day technological innovation is evolving continuously and it's one of the main features of the Twenty First century. Ever since the telephone's invention in 1876 by Alexander Graham Bell, the telephone has affected the way the whole world connects. Individuals can easily now converse with friends and family overseas, hold meetings by means of telephones like CISCO's Telepresence system, send hyperlinks, video recordings, graphics as well as network numerous phone calls in to 1. [ V:11 ]

Consequently, it is important that just about every company considers upgrading their business phone system to take full advantage of these brand-new kinds of technologies.

Through upgrading to a modern telephone system, it communicates that your company is open to staying up to date with modern technology. A recent investigation announced that, a coordinated phone system can help save on average two hours per week lost on managing on-hold telephone calls.

Telephone calls are usually the first impression a customer has of your organisation. When their telephone call is not dealt with in a speedy way the customer is not happy. Big business commonly manage this problem with computerised telephone systems, but unfortunately this isn't what clients want. Callers want their telephone calls dealt with a timely manner by a real person.

Telephone system organisations such as Cisco provide modern business telephone systems which deliver the following;

1. Holding of a number of telephone calls all at once.

2. Numerous telephone calls to be dealt with simultaneously.

3. The capacity to unite all lines distributed throughout the organisation under 1 phone number.

4. Amalgamate a number of telephone calls into one.

Through this range of characteristics organisations have the ability to effortlessly handle a client's call in timely way, at the same time offering them the familiarity of a person's voice. However, that is not all the Cisco Business Phone systems offer.

Business meetings are necessary to any type of company and for that reason modern-day technological innovation has established a strategy to transcend the issues of time and location with the help of devices like Cisco's Telepresence.

Products like Teleprescence permit staff members to carry out video calls where they are able to include charts, diagrams, designs, data share and photos whilst simultaneously talking with a whole boardroom. Systems like Apple's Facetime work in a comparable way as well.

Advantages of Teleprescence based systems include;.

a) Workers do not need to travel to conferences which means decreased travel expenses.

b) Person-to-person communication is still possible.

c) Conference phones eliminate office disruption by way of bringing all important employees together at the same time.

d) Enables you to record your video seminars and multi-media demonstrations for live and on-demand access.

e) If a colleague is away they can still take part in the conference using Teleprescence.

f) Easy to contact fellow co-workers with relevant information, video recordings, data, etc.




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